Terms and Conditions for Sussex Telecom Inc. Services:
I, the Customer, hereby apply to Sussex
Telecom Inc. under the terms and
conditions in this application. I have read
these terms and agree to be bound by them.
Sussex Telecom Inc. may make credit inquiries at any time
regarding my application. This information is
confidential and will be used for the sole
purpose of approval and administration of my
account. Overdue accounts are charged 1.5%
interest per month. I authorize Sussex Telecom Inc. to
charge my credit card or debit my account for
all outstanding invoices that are past due.
This authorization shall continue until the
total amount owing, including interest, has
been collected. Declined payments will result
in a $25.00 Service Charge, and may result in
interruption or termination of service(s).
Rates are subject to change without notice.
Direct Dial Long Distance (When retaining existing telephone service)
My signature below authorizes Sussex Telecom Inc. as my Agent, to notify the local telephone company of my decision to choose Sussex Telecom Inc. services for Equal Ease of Access. Equal Ease of Access means when I direct dial a long distance phone number, the call will automatically be carried by a carrier of Sussex Telecom Inc.'s choice. By choosing this option, I agree to subscribe the above telephone, facsimile and/or modem numbers to Sussex Telecom Inc.
ELITE Long Distance
By adding the ELITE Long Distance Plans
to your cellular phone, Sussex Telecom Inc. provides the
Long Distance ONLY. Any additional charges from
your cellular carrier that may incur and not
limited to roaming, airtime or exceeding local
minutes provided by your cell plan are your
responsibility. Please consult your cellular
carrier before traveling or if any of these
charges are applied to your account. "Caller
Block ID" must be turned off prior to activating
ELITE Long Distance, unless you wish to use a PIN as your means of authorisation.
Sussex Telecom Inc. VoIP
VoIP service is dependent on the customer having high speed internet
access. VoIP customers will be notified with installation
instructions. Sussex Telecom Inc. VoIP 911 service is available but
limited. Important information regarding the 911 limitations is
and will also be sent to you after you sign up for one
of our VoIP services. YOU MUST READ AND UNDERSTAND THE SUSSEX VOIP
911 POLICY BEFORE YOU SIGN UP FOR VOIP SERVICE. Numbers (DID's) may
be subject to a minimum time period commitment, depending on volume.
Adapters & Other Hardware
The HomePHONE Phone or Business Line adapter is
the property of Sussex Telecom Inc., unless it was purchased
under the Basic Plan; please return if your
service is canceled; you may buy the adapter
for your personal use, and your account will
be billed $99.
Notice About Dry Loops
If you currently have DSL internet service RUNNING
ON YOUR PHONE LINE, from ANY provider, it is critical
that you contact that provider to let them know that
you wish to retain your existing internet. They may
have to install a special line, called a "dry loop".
Failure to advise them that you want to keep your
internet after the existing number is ported over to
Sussex Telecom Inc., may mean that you will lose the internet
service after the port has been completed. This
does not apply to cable or wireless internet service.