Help & Support

Support Services Available 7 Days a Week

We offer phone support and email support for all of our services. Our usual turn-around time is within a couple of hours. Our support staff are based in Ottawa and Toronto.

Mailing Address

Effective December 1, 2016
Sussex Telecom Inc.
P.O. Box 56
Stittsville Station Main,
Ottawa, ON, K2S 1A2
Customer Service: (613) 274 - 0606
Customer Service Fax: (613) 727 - 3317
Customer Service Toll Free: 1-888-3-SUSSEX (1-888-378-7739)
Customer Service Toll Free Fax: 1-877-898-7859

Hours of Operation

  • Monday: 9:00AM - 5:00PM
  • Tuesday: 9:00AM - 5:00PM
  • Wednesday: 9:00AM - 5:00PM
  • Thursday: 9:00AM - 5:00PM
  • Friday: 10:00AM - 4:00PM

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